Launch issue - AV
Main Page Launch issue - AV

Anti virus issue

Although anti-viruses can help protect you from harmful programs, they can also falsely identify legitemate programs as harmful.

This will sometimes happen with Vape, causing several common issues:

  • The Vape exe file is being automatically removed from your PC, this is typically only for one reason - an anti virus removing it
  • The Vape launching closing almost immediately after opening it. This can sometimes be attributed to an anti virus preventing it from launching.

If you're having any of these issues we suggest that you either whitelist the Vape exe in your anti virus panel, or simply disable your anti virus protection to confirm this issue. 

If you can not resolve this issue on your own please contact us in the form below. 

Enter the email where the answer to this request will be sent
What anti virus do you have?
Does this issue still occur if you disable your anti virus?
What happens exactly when you attempt to launch?